Thames Valley Partnership is committed to making our website accessible so it can be used by as many people as possible.

To provide ease of use for the widest possible audience, our website includes the option to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of our websites using a keyboard
  • Navigate most of our websites using speech recognition software
  • Listen to most of our websites using a screen reader

We are aware of the regulations that come into force on 21 July and requested an accessibility audit of our website. An approved, independent tool was used to assess the web pages.

This identified some issues:

  • Text size and spacing – this has been addressed
  • Access to uploaded documents – we are in discussions about resolving these issues and will now publish documents in odt, rather than docx or pdfs, formats
  • Image descriptions – we plan to add Alt text to images in the photo library

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email

We’ll consider your request and get back to you within 20 working days.

Technical information about this website’s accessibility

This website has been designed to be accessible. We aim for our website to conform to level AA of the W3C WCAG 2.1 AA standards, using the guidelines detailed on These guidelines explain how to make web content more accessible for people with disabilities and ensure a positive user experience for all website visitors.

Our website is build with WordPress which is compliant. The site is responsive and displays correctly in current browsers. Using compliant HTML/CSS code means future browsers will also display the site correctly.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or thing we’re not meeting the requirements of the accessibility regulations, email us on

Accessibility audit, improvements and commitment


  1. adding UserWay feature that allows quick access to basic accessibility tools e.g changing font size
  2. adding Alt tags to photos and graphics recently published (from Sep 2021)
  3. performing an audit to identify the current level of accessibility – pic 1
  4. applying audit finding to improve  accessibility
    • Ensures the contrast between foreground and background colours meets WCAG 2 AA contrast ratio thresholds (.counter-box-content) home page
    • Change background color: #8e8e8e and the original foreground color: #ffffff to meet a contrast ratio of 3.28:1. (.flip-box-inner-wrapper ) home page
    • Ensures the contrast between background and text Our Mission button, home page
      accessibility audit statistics 60% accessible

pic 1

Plan to improve:

  1. make PDFs more accessible by using Microsoft Word  Accessibility guide and following recommendations,
  2. adding Alt attribute to all uploaded images.


UserWay Manager –
Accessibility Insights for Web – Microsoft